Job Description
Join our dynamic team at Capital Business Solutions as a Receptionist with specialized data entry skills. As the first point of contact, you'll manage our front desk operations while ensuring seamless information flow through precise data management. This role combines exceptional customer service with critical administrative support in our fast-paced downtown Raleigh headquarters.
Responsibilities
- Manage front desk operations including call handling, visitor management, and mail processing
- Accurately enter, update, and maintain client and operational data in CRM systems
- Schedule appointments and coordinate meeting logistics for executive team
- Process incoming/outgoing correspondence and maintain digital filing systems
- Assist with office inventory management and supply procurement
- Collaborate with administrative team on special projects and reporting tasks
Qualifications
- Minimum 2 years receptionist experience with demonstrated data entry proficiency
- Expertise in Microsoft Office Suite (Excel, Word, Outlook) with 60+ WPM typing
- Experience with CRM software (Salesforce preferred) and database management
- Exceptional communication skills and professional demeanor
- High attention to detail with error-free data handling capabilities
- Ability to multitask in fast-paced environment with competing priorities
- High school diploma or equivalent; associate's degree preferred