Job Description
Join our vibrant team at Crescent City Solutions as the first point of contact for our clients! We're seeking a polished Receptionist with exceptional data entry skills to manage front desk operations and administrative workflows. This hybrid role combines client-facing excellence with precision data management in our downtown New Orleans headquarters. You'll support our mission to deliver innovative solutions while maintaining a welcoming environment for visitors and colleagues alike. If you thrive in fast-paced settings and value accuracy in digital records, this opportunity is your next career milestone.
Responsibilities
- Manage multi-line phone system, screening calls, and routing inquiries to appropriate departments
- Perform accurate data entry of client information, meeting notes, and inventory records into Salesforce and proprietary systems
- Greet visitors professionally, coordinate appointments, and issue visitor badges
- Maintain digital filing systems with meticulous attention to detail and version control
- Coordinate office logistics including conference room scheduling, supply inventory, and mail processing
- Support HR initiatives by processing new hire paperwork and updating employee records
- Generate daily reports from CRM data for leadership review
Qualifications
- Minimum 2 years receptionist or administrative experience with proven data entry proficiency
- Expertise in Microsoft Office Suite (Excel, Outlook, Word) and CRM systems
- Ability to type 60+ WPM with 98%+ accuracy in data entry tasks
- Exceptional communication skills and professional phone etiquette
- Strong organizational abilities with experience handling confidential information
- Proficiency in calendar management and scheduling tools (Calendly/Outlook)
- Associate's degree or equivalent certification preferred