Job Description
Join our dynamic team as a Weekend Receptionist at Premier Hospitality Group! We're seeking a professional, energetic individual to provide exceptional front-desk support during our busiest weekend operations. This is an immediate opportunity to shine in a fast-paced environment while delivering outstanding customer experiences. If you're a detail-oriented people person ready to make an impact, apply today!
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Answer multi-line phone calls and route communications efficiently
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage reservation systems accurately
- Maintain a clean, welcoming lobby area
- Assist with administrative tasks like filing and data entry
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with reservation software (e.g., Opera, Propertyware)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work weekends and holidays flexibly
- Basic knowledge of MS Office Suite
- Professional appearance and positive attitude