Job Description
Join our vibrant downtown team as a Night Shift Receptionist where your energy shapes guest experiences while the city sleeps. We offer unparalleled flexibility for students, parents, and moonlighters seeking work-life harmony. Enjoy competitive pay, comprehensive benefits package including health/dental/vision, and advancement opportunities in New Orleans' premier hospitality group.
Experience the unique charm of working when the French Quarter glows brightest – perfect for night owls and career multitaskers. Our modern facility features 24/7 security, complimentary parking, and a collaborative culture that values your contributions.
Responsibilities
- Manage front desk operations during overnight hours with exceptional professionalism
- Coordinate guest check-ins/checkouts using our proprietary hospitality software
- Handle multi-line phone systems and emergency protocols with precision
- Process payments and maintain accurate financial documentation
- Coordinate with security and housekeeping teams for seamless operations
- Uphold brand standards through impeccable guest interactions
- Prepare daily reports for management review
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Night shift availability with flexible scheduling needs
- Valid Louisiana driver's license preferred
- Basic knowledge of New Orleans tourism landscape