Job Description
Join our dynamic team as a Night Shift Receptionist in the vibrant heart of New Orleans! We're seeking a professional and adaptable individual to provide exceptional guest experiences during evening hours. This flexible schedule position offers the perfect work-life balance while contributing to our renowned hospitality standards. Enjoy competitive compensation, a supportive environment, and the opportunity to work in one of America's most iconic cities. Apply today to start your rewarding career journey!
Responsibilities
- Manage front desk operations during evening hours, including check-ins/check-outs and guest inquiries
- Coordinate with security and maintenance teams for overnight facility management
- Handle reservation systems and manage booking discrepancies
- Process payments and maintain accurate financial records
- Respond to emergency situations with calm professionalism
- Prepare daily activity reports for management review
- Maintain clean and organized reception area
Qualifications
- Previous receptionist or customer service experience required
- Ability to work independently with minimal supervision
- Strong communication and conflict resolution skills
- Proficient in hotel management software (e.g., Opera, Cloudbeds)
- Flexibility to work weekends, holidays, and varying shifts
- Valid Louisiana driver's license preferred
- Basic knowledge of New Orleans tourism and attractions
- Ability to remain alert during overnight hours