Job Description
Are you a welcoming professional looking to join a dynamic team in the heart of San Francisco? Pacific Heights Management is seeking a highly organized and personable Receptionist to be the first point of contact for our clients and employees. We pride ourselves on our modern, collaborative work environment and are looking for someone who embodies our commitment to excellence and customer service.
In this role, you will serve as the face of our organization, managing a busy front desk, coordinating schedules, and ensuring the smooth operation of our office. If you thrive in a fast-paced setting and possess exceptional communication skills, we want to hear from you.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all visitors, clients, and employees; manage the reception area to ensure it is tidy and organized.
- Communication Hub: Answer, screen, and direct incoming phone calls and emails with a friendly and efficient demeanor.
- Calendar Management: Schedule meetings, coordinate conference room bookings, and manage the executive calendar to optimize time.
- Administrative Support: Handle incoming and outgoing mail, package deliveries, and general office errands as needed.
- Data Entry & Records: Maintain accurate and up-to-date digital and physical records, including filing systems and contact databases.
- Vendor Coordination: Assist in ordering office supplies and managing relationships with external service providers (e.g., cleaning, maintenance).
- Event Coordination: Support the organization of company events, team meetings, and social gatherings.
Qualifications
- Experience: Minimum of 2 years of professional experience in a receptionist, front desk, or administrative support role.
- Education: High school diploma or equivalent required; Associate’s degree or certification in Office Administration is a plus.
- Software Proficiency: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Communication: Exceptional verbal and written communication skills with a polished and professional telephone manner.
- Organization: Strong multitasking abilities and keen attention to detail in a busy environment.
- Professionalism: Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility: Willingness to adapt to changing priorities and occasional overtime during peak periods.