Job Description
Welcome to Pacific Coast Business Solutions. We are a dynamic, forward-thinking organization based in the heart of Long Beach, CA. We are currently seeking a highly organized, friendly, and professional Receptionist to join our administrative team.
In this pivotal role, you will be the first point of contact for our clients and visitors, ensuring that every interaction reflects the high standards of our company. If you are looking for a stable role with growth opportunities and a collaborative environment, we encourage you to apply.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Modern office environment with a focus on work-life balance.
- Opportunities for professional development and advancement.
Key Duties
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional demeanor, directing them appropriately and ensuring a positive first impression.
- Communication Hub: Answer, screen, and forward incoming calls using a multi-line phone system; manage email correspondence efficiently.
- Administrative Support: Perform general office tasks including filing, data entry, photocopying, and maintaining office supplies inventory.
- Scheduling: Assist in managing calendars, scheduling appointments, and coordinating meetings, including room setups and catering logistics.
- Customer Service: Address customer inquiries in person and via phone with patience and accuracy.
- Mail Handling: Sort and distribute incoming mail and packages promptly.
- Office Maintenance: Assist in maintaining a clean, organized, and safe work environment for all staff.
Qualifications
Qualifications
- Experience: Minimum of 2 years of experience in a receptionist or general office support role.
- Education: High school diploma or equivalent required; additional business certification is a plus.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Organization: Strong attention to detail with the ability to multitask and prioritize tasks effectively.
- Professionalism: Must present a polished, professional image at all times.
- Availability: Must be available to work a standard full-time schedule, including occasional evenings or weekends if necessary.