Job Description
Welcome to Apex Business Solutions, a dynamic organization dedicated to operational excellence. We are currently seeking a highly organized and personable Receptionist / Office Support Specialist to join our team in Albuquerque. As the first point of contact for our clients and employees, you will play a vital role in creating a welcoming environment and ensuring the smooth flow of daily operations.
At Apex, we pride ourselves on our collaborative culture and commitment to professional growth. If you possess a sharp eye for detail and a passion for administrative excellence, we invite you to apply for this impactful position.
Responsibilities
- Front Desk Operations: Greet visitors warmly, direct inquiries appropriately, and manage the reception area to maintain a professional and organized appearance.
- Communication Management: Answer and screen incoming calls with a professional tone, route messages efficiently, and handle incoming/outgoing correspondence.
- Administrative Coordination: Schedule appointments and meetings, manage meeting room bookings, and assist with travel arrangements when necessary.
- Document Control: Maintain accurate digital and physical filing systems, handle data entry tasks, and prepare routine reports.
- Office Management: Monitor office supplies inventory, coordinate with vendors for building maintenance, and ensure the workspace remains tidy and functional.
- Customer Service: Provide exceptional support to internal staff and external guests, resolving inquiries promptly and professionally.
Qualifications
- Education: High school diploma or GED required; Associate’s degree or certification in Office Administration is preferred.
- Experience: Minimum of 2 years of professional receptionist or general office support experience.
- Technical Proficiency: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Communication Skills: Excellent verbal and written communication skills with a polished phone manner.
- Organization: Strong attention to detail and the ability to multitask effectively in a fast-paced environment.
- Interpersonal Skills: Professional demeanor, problem-solving abilities, and a friendly, approachable attitude.