Job Description
Welcome to Apex Solutions Group, where we pride ourselves on excellence and client satisfaction. We are currently seeking a professional and organized Receptionist / Office Support Specialist to join our team in Indianapolis, Indiana. In this pivotal role, you will serve as the face of our company, ensuring that every visitor and caller experiences the highest level of hospitality and professionalism. If you have a knack for multitasking and a passion for creating a welcoming environment, we want to hear from you.
Responsibilities
- Manage the front desk reception area, ensuring a welcoming and organized atmosphere for all visitors and clients.
- Answer and direct incoming phone calls with a professional and courteous tone, handling inquiries and routing messages promptly.
- Screen and schedule appointments, meetings, and conference room bookings to optimize office workflow.
- Handle incoming and outgoing mail, packages, and deliveries with accuracy and attention to detail.
- Assist with general administrative duties, including data entry, filing, and maintaining office supplies inventory.
- Collaborate with the wider team to support special projects and ensure office operations run smoothly.
Qualifications
- High school diploma or equivalent required; previous experience as a receptionist or in an office support role is preferred.
- Proven experience in front-desk operations and customer service in a professional setting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Excellent verbal and written communication skills with a polished and professional demeanor.
- Strong organizational skills with the ability to multitask in a fast-paced, busy environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.