Job Description
Join our award-winning healthcare team as a Receptionist at Albuquerque Wellness Center! We're seeking a polished professional to create exceptional first impressions for our diverse patient base. This is your opportunity to shine in a fast-paced environment while supporting our mission of compassionate care.
Responsibilities
- Manage multi-line phone system with exceptional call-handling etiquette
- Coordinate patient scheduling and registration with precision
- Maintain immaculate front-desk appearance and waiting area comfort
- Process insurance verifications and demographic updates
- Support HIPAA-compliant documentation management
- Collaborate with clinical staff for seamless patient flow
- Assist with inventory management for office supplies
Qualifications
- Minimum 2 years receptionist/administrative experience
- Proficiency in medical scheduling software (e.g., Epic, Athena)
- Exceptional written and verbal communication skills
- Ability to multitask in high-pressure situations
- Strong attention to detail with data entry accuracy
- Professional appearance and customer-first mindset
- Basic knowledge of medical terminology preferred