Job Description
Are you looking to launch your career in a supportive environment? We are seeking a friendly, organized, and reliable Receptionist to join our growing team in Jacksonville, FL.
At Jacksonville Family Dental Center, we believe in investing in our team. This is an excellent entry-level position for individuals looking to gain valuable administrative experience in the healthcare industry. If you have a positive attitude and a strong desire to learn, we want to hear from you!
Why Join Us?
- No prior experience required—we provide full training.
- Competitive pay and benefits package.
- Opportunity for growth within the company.
- A warm and collaborative team culture.
Job Summary:
You will be the first point of contact for our patients, ensuring they receive a warm welcome and efficient service. As a Receptionist, you will manage front desk operations, answer phones, and assist with daily administrative tasks. This is a hands-on role where your attention to detail and people skills will make a difference every day.
Responsibilities
- Front Desk Management: Greet patients and visitors warmly upon arrival and ensure a professional reception area.
- Communication: Answer multi-line phones, screen calls, and transfer to appropriate departments or take detailed messages.
- Scheduling: Assist with scheduling patient appointments, confirming reminders, and managing the daily calendar.
- Administrative Support: Handle incoming mail, process new patient forms, and maintain accurate filing systems.
- Data Entry: Update patient records in our electronic health record (EHR) system accurately and confidentially.
- Customer Service: Address patient inquiries courteously and resolve basic issues efficiently to ensure high patient satisfaction.
Qualifications
- Education: High school diploma or GED required.
- Experience: No prior experience is necessary. However, previous receptionist or customer service experience is a plus.
- Skills: Basic computer proficiency and typing skills; familiarity with Microsoft Office Suite.
- Personality: A friendly, outgoing personality with excellent verbal communication skills.
- Reliability: Ability to multitask in a fast-paced environment and adhere to a consistent work schedule.
- Background: Ability to pass a background check and drug screening.