Job Description
Join our dynamic healthcare team as a Receptionist at Fresno Medical Center! We're seeking a professional and welcoming individual to serve as the first point of contact for patients and visitors. This full-time role offers competitive pay, comprehensive benefits, and immediate opportunity to make a meaningful impact in our community. If you thrive in fast-paced environments and excel at multitasking, apply today to start your rewarding career!
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and patient check-in/out
- Maintain accurate patient records using EMR systems (e.g., Epic, Cerner)
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Handle incoming inquiries via phone, email, and in-person with exceptional service
- Assist with administrative tasks like filing, data entry, and inventory management
- Prepare correspondence and documents using Microsoft Office Suite
- Uphold HIPAA compliance and confidentiality standards at all times
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency in EMR systems and Microsoft Office Suite
- Exceptional verbal/written communication and multitasking abilities
- Strong organizational skills with attention to detail
- Ability to remain calm under pressure during high-volume periods
- Basic medical terminology knowledge required
- Valid California driver's license and reliable transportation