Job Description
Join our dynamic team as the first point of contact for our prestigious downtown Cleveland office! We're seeking a polished Receptionist to create exceptional first impressions while managing critical administrative workflows. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities in a thriving business environment.
Responsibilities
- Manage multi-line phone system with exceptional call handling and routing
- Greet and assist visitors with professional hospitality and problem-solving
- Coordinate meeting room scheduling and logistics for executive team
- Maintain accurate visitor logs and security protocols
- Process incoming/outgoing mail and package deliveries
- Support administrative tasks including data entry and document management
- Collaborate with HR and IT departments on office operations
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal communication and multitasking abilities
- Professional demeanor with strong conflict resolution skills
- High school diploma required; Associate's degree preferred
- Experience with scheduling software (e.g., Calendly, Office 365)
- Ability to handle sensitive information with discretion