Job Description
Join our dynamic team at Metro Business Solutions as a Full-Time Receptionist in the heart of Columbus, OH! We're seeking a detail-oriented professional to serve as the first point of contact for our clients and visitors. This role combines exceptional customer service with crucial data entry responsibilities in a fast-paced corporate environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within a supportive workplace culture.
Responsibilities
- Manage multi-line phone system, screening calls and routing to appropriate departments
- Perform accurate data entry of client information, appointments, and transactions into CRM systems
- Greet and assist visitors promptly, ensuring positive first impressions
- Coordinate meeting room schedules and manage office calendars
- Process incoming/outgoing mail and manage office inventory
- Assist with basic administrative tasks including document preparation and filing
- Maintain organized reception area and ensure professional appearance
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in receptionist or administrative role
- Proficient in data entry with 45+ WPM typing speed and 98% accuracy
- Expertise in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Strong attention to detail and organizational abilities
- Professional demeanor with polished business appearance