Job Description
Welcome to Apex Professional Services, where we are dedicated to excellence and innovation. We are currently seeking a professional, personable, and highly organized Receptionist to serve as the first point of contact for our clients and visitors in our Dallas, Texas headquarters. This is a fantastic opportunity for someone looking for a dynamic role with a flexible schedule and a collaborative work environment.
In this pivotal role, you will be the face of our company. We pride ourselves on our modern culture and are looking for a candidate who embodies our values of professionalism, efficiency, and warmth.
Responsibilities
- Greet and Welcome: Provide a warm and professional greeting to all visitors, clients, and employees, ensuring a positive first impression.
- Phone Management: Answer, screen, and transfer incoming calls with efficiency and courtesy, managing a high-volume switchboard.
- Front Desk Operations: Manage incoming and outgoing mail, manage the reception area, and maintain a clean, organized, and welcoming workspace.
- Scheduling Support: Assist with calendar management, appointment scheduling, and maintaining digital and hard copy filing systems.
- Customer Service: Address customer inquiries via email and in-person, escalating complex issues to the appropriate department promptly.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or relevant experience is a plus.
- Experience: Minimum of 1-2 years of professional receptionist or front desk experience preferred.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and modern phone systems.
- Communication: Exceptional verbal and written communication skills with a friendly demeanor.
- Flexibility: Ability to work a flexible schedule, including occasional evenings or weekends as needed.