Job Description
Welcome to Cascade Professional Services, where we pride ourselves on delivering exceptional administrative support in the heart of Portland. We are currently seeking a dynamic and organized Receptionist to join our team. This is a fantastic opportunity for someone looking for a flexible schedule while working in a modern, collaborative office environment.
As the face of our company, you will play a crucial role in creating a welcoming atmosphere for our clients and employees. We value professionalism, reliability, and a positive attitude. If you have a knack for multitasking and enjoy being the first point of contact, we want to hear from you.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional demeanor, ensuring a positive first impression for all guests entering the office.
- Communication: Answer and screen incoming phone calls, route them to the appropriate department or individual, and take accurate messages when necessary.
- Scheduling: Manage the appointment calendar for team members and coordinate meeting rooms, ensuring a smooth flow of daily operations.
- Administrative Support: Handle incoming and outgoing mail, distribute packages, and assist with general clerical duties such as filing and data entry.
- Customer Service: Address inquiries from clients and visitors promptly and courteously, resolving issues or escalating them to management when needed.
- Office Maintenance: Maintain the reception area and common areas in a clean, organized, and professional condition at all times.
Qualifications
- Experience: Previous experience as a receptionist or in a front desk role is preferred.
- Education: High school diploma or GED equivalent required.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Communication: Excellent verbal and written communication skills with a clear and professional phone voice.
- Organization: Strong organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Interpersonal: A friendly, approachable personality with a strong focus on customer service and team collaboration.