Job Description
Join our patient-centered team at Jacksonville Community Health Center as a Receptionist with flexible scheduling options. We're seeking a warm, professional individual to create exceptional first impressions while supporting our administrative operations. Enjoy a balanced work-life schedule with daytime, evening, or weekend shifts available. We offer competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact community health.
What We Offer:
- Flexible scheduling (25-30 hours/week)
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
- Collaborative team culture
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone systems with exceptional customer service
- Process patient registrations and maintain accurate medical records
- Coordinate with clinical staff for patient flow and urgent needs
- Handle billing inquiries and insurance verification processes
- Maintain clean, organized reception area
- Assist with administrative tasks like filing and data entry
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years experience in healthcare or customer service reception
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Strong attention to detail and organizational abilities
- Flexibility to work varied shifts (including weekends)
- Basic knowledge of medical terminology