Job Description
Join our dynamic healthcare team as a Receptionist at Jacksonville Community Health Center! We're seeking a warm, professional individual to be the first point of contact for our diverse patient population. Enjoy a flexible schedule with weekday and weekend shifts while making a meaningful impact in our community. This role offers competitive compensation, comprehensive training, and a supportive work environment. If you're passionate about exceptional customer service and thrive in a fast-paced setting, apply today to become part of our mission to provide accessible, compassionate healthcare.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer and route incoming calls professionally to appropriate departments
- Handle patient inquiries with empathy and accuracy while maintaining confidentiality
- Process insurance verification and collect co-pays using our electronic health record system
- Coordinate with medical staff to ensure seamless patient flow and wait times
- Maintain organized reception area and manage office supplies inventory
- Support administrative tasks such as filing, scanning, and data entry
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of experience in customer service or administrative roles
- Proficiency with Microsoft Office Suite and electronic health record systems
- Exceptional communication and interpersonal skills
- Ability to multitask efficiently in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings and weekends as needed
- Basic knowledge of medical terminology and HIPAA compliance