Job Description
We are seeking a highly organized and personable Receptionist and Data Entry Specialist to join our dynamic team in the heart of Baltimore. This hybrid role combines front-desk hospitality with essential administrative data management. If you are looking for a stable job with a consistent weekly paycheck, excellent benefits, and a collaborative work environment, we want to hear from you.
In this position, you will be the face of our company, ensuring our guests receive a warm welcome while maintaining our critical digital records with precision. You will work closely with our management team to streamline office operations and improve efficiency.
Responsibilities
- Greet and welcome visitors and clients with a professional and friendly demeanor.
- Perform high-volume data entry tasks, ensuring 100% accuracy and meeting daily quotas.
- Manage incoming calls, route them appropriately, and take detailed messages.
- Organize and maintain both physical and digital filing systems for easy retrieval.
- Assist with scheduling appointments and managing the company calendar.
- Process incoming mail, packages, and distribute them to departments.
- Update and maintain customer records in the CRM database.
- Perform general office duties, including restocking supplies and maintaining a tidy workspace.
Qualifications
- High school diploma or equivalent required.
- Proven experience in office reception or data entry roles preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
- Fast typing speed (minimum 40 WPM) and excellent attention to detail.
- Strong organizational and multitasking skills with the ability to prioritize tasks.
- Excellent verbal and written communication abilities.
- Ability to work independently in a fast-paced, professional environment.