Job Description
Are you an organized and detail-oriented professional looking for a stable role in the East Bay? Oakland Professional Services is seeking a versatile Receptionist and Data Entry Specialist to join our dynamic team. We pride ourselves on providing exceptional administrative support and are looking for someone who can seamlessly manage front-desk operations while maintaining high standards of data accuracy.
In this key position, you will serve as the first point of contact for our clients and partners. We are looking for candidates who are adaptable and skilled in the types of data management often required in high-demand markets like Texas. This is an immediate hire opportunity with room for growth in a supportive environment.
Responsibilities
- Front Desk Management: Greet all visitors warmly, manage incoming calls professionally, and direct inquiries to the appropriate staff members.
- Data Entry & Documentation: Accurately input, update, and maintain digital records, spreadsheets, and databases with a focus on error-free data entry.
- Administrative Support: Handle incoming and outgoing mail, prepare correspondence, and manage the appointment calendar for senior management.
- Office Operations: Maintain a clean and organized reception area, manage office supplies, and coordinate with vendors for facility upkeep.
- Client Relations: Provide exceptional customer service to ensure a positive experience for all visitors and callers.
- Reporting: Assist in compiling weekly reports and verifying data entry accuracy to ensure operational efficiency.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Business Administration or a related field is preferred.
- Experience: Minimum of 2 years of experience in a receptionist or administrative support role, with proven data entry skills.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software is highly desirable.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Attention to Detail: Strong ability to manage large volumes of data with high accuracy and strict confidentiality.
- Reliability: Must be punctual, professional, and able to work independently with minimal supervision.