Job Description
Are you a detail-oriented professional with a knack for organization? Apex Operations Group is seeking a dedicated Receptionist and Data Entry Specialist to join our growing team in Austin, Texas. This full-time role offers a unique blend of front-office hospitality and back-office accuracy, ensuring our operations run smoothly and efficiently.
As the face of our company, you will greet clients and manage the front desk while playing a critical role in maintaining our digital databases. We value precision, professionalism, and a proactive attitude. If you are ready to advance your career in a dynamic environment, we want to hear from you.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional demeanor, answer and route incoming calls, and manage the reception area to ensure a welcoming atmosphere.
- Data Entry Accuracy: Input, update, and maintain accurate records in company databases, CRM systems, and spreadsheets with a focus on speed and precision.
- Administrative Support: Sort and distribute mail, prepare meeting rooms, and handle incoming and outgoing correspondence efficiently.
- Scheduling & Calendar Management: Coordinate appointments, schedule meetings, and manage the executive calendar to optimize team productivity.
- File Management: Organize physical and digital files, ensuring documents are easily retrievable and compliant with company policies.
- Customer Service: Address inquiries from clients and employees promptly and professionally, escalating issues when necessary.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration or a related field is a plus.
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative support role, preferably in a corporate environment.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with data entry software or CRM systems.
- Typing Speed: Demonstrated ability to type at least 45 WPM with high accuracy.
- Communication: Excellent verbal and written communication skills, with a friendly and professional phone manner.
- Organization: Strong organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced setting.