Job Description
We are seeking a highly organized and professional Receptionist & Data Entry Specialist to join our team in the heart of Detroit. In this hybrid role, you will serve as the first point of contact for our clients while maintaining the accuracy and integrity of our internal records.
Our ideal candidate is a detail-oriented individual with exceptional typing skills and a warm, welcoming demeanor. You will play a crucial role in streamlining our front office operations and ensuring data entry tasks are completed with 100% accuracy.
Why Join Us?
- Competitive hourly wage with opportunities for growth.
- Comprehensive benefits package including health, dental, and vision.
- Paid time off and holiday pay.
- A dynamic and supportive work environment in downtown Detroit.
Responsibilities
- Front Desk Management: Greet visitors and clients professionally, answer multi-line phone systems, and direct inquiries to the appropriate departments.
- Data Entry: Input, update, and maintain accurate records in our database, ensuring all data is error-free and up-to-date.
- Administrative Support: Manage incoming and outgoing mail, package handling, and scheduling appointments.
- Document Management: Scan, file, and organize physical and digital documents efficiently.
- Customer Service: Address customer inquiries via email and phone with a focus on problem resolution and satisfaction.
- Office Maintenance: Assist in maintaining a clean and organized reception area and break room.
Qualifications
- Education: High school diploma or GED required; Associate's degree in Business Administration or related field preferred.
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative assistant role.
- Skills: Proven proficiency in Microsoft Office Suite (Excel, Word, Outlook) and data entry software.
- Typing: Minimum typing speed of 45 WPM with high accuracy.
- Communication: Excellent verbal and written communication skills in English.
- Attributes: Strong attention to detail, professional demeanor, and the ability to multitask in a fast-paced environment.