Job Description
Join our dynamic team as a Receptionist / Data Entry Specialist where your organizational skills shine! We're seeking a detail-oriented professional to serve as the first point of contact for our clients while maintaining accurate digital records. This hybrid role combines customer service excellence with data management responsibilities in a fast-paced environment. No formal experience required—just a strong work ethic and eagerness to learn!
Responsibilities
- Manage front desk operations including greeting visitors, answering multi-line phone systems, and directing inquiries
- Perform accurate data entry into CRM and proprietary databases with 99%+ precision
- Schedule appointments and maintain digital calendars for 15+ department heads
- Process incoming/outgoing mail and shipments with tracking documentation
- Assist with basic office tasks including inventory management and supply ordering
- Collaborate with team members on administrative projects and document filing
- Uphold strict confidentiality protocols for sensitive client information
Qualifications
- High school diploma or equivalent required (college coursework preferred)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to type 40+ WPM with exceptional attention to detail
- Strong communication skills with professional phone etiquette
- Experience with data entry systems or willingness to learn proprietary software
- Ability to multitask in a high-volume environment
- Valid Ohio driver's license preferred for occasional off-site errands