Job Description
The Opportunity:
We are seeking a highly organized and proactive Receptionist & Data Entry Specialist to be the face of our brand in Charlotte, NC. In this dual-role position, you will manage the front office operations while ensuring our internal databases are updated with precision. If you excel in a fast-paced environment and have a keen eye for detail, we want to hear from you.
Why Join Us?
* Competitive salary and comprehensive benefits package.
* Professional development and growth opportunities.
* A collaborative and inclusive company culture.
* Convenient location in the heart of Uptown Charlotte.
Responsibilities
- Front Desk Management: Greet and direct visitors, handle incoming calls with a professional demeanor, and manage the appointment calendar efficiently.
- Data Entry Operations: Input, update, and maintain accurate records in our CRM and internal databases with a focus on error-free documentation.
- Administrative Support: Prepare and distribute correspondence, manage mail, and handle incoming and outgoing packages.
- Document Management: Organize, file, and digitize physical documents to ensure easy accessibility and compliance.
- Customer Relations: Assist clients and employees with inquiries, resolving issues promptly and maintaining a welcoming atmosphere.
- Inventory Control: Assist in tracking office supplies and placing orders as needed to ensure operational continuity.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Business Administration or related field is a plus.
- Experience: Proven experience in a receptionist or administrative role, with a strong background in data entry.
- Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with database management software.
- Communication: Excellent verbal and written communication skills; able to interact professionally with diverse stakeholders.
- Typing: Minimum typing speed of 45 WPM with high accuracy.
- Attributes: Exceptional organizational skills, attention to detail, and the ability to prioritize tasks in a busy environment.