Job Description
Are you a welcoming professional looking for a role that offers flexibility and growth? Baltimore Professional Solutions is seeking a highly organized and personable Receptionist to join our vibrant team in downtown Baltimore. We pride ourselves on providing exceptional service and maintaining a professional yet friendly atmosphere.
In this role, you will be the face of our company, ensuring every visitor feels valued while managing the front desk operations with efficiency.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all visitors, clients, and vendors, directing them appropriately.
- Phone Management: Answer and route incoming calls efficiently using a multi-line phone system, taking detailed messages when necessary.
- Administrative Support: Handle mail and package deliveries, manage the reception area, and assist with general office errands.
- Scheduling: Schedule appointments and meetings, coordinating calendars for management and staff.
- Customer Relations: Address customer inquiries via email or in-person with a focus on problem-solving and satisfaction.
- Inventory Control: Maintain office supply inventory and place orders as needed.
Qualifications
- Experience: Previous experience as a Receptionist or in a front desk role is preferred.
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Schedule Flexibility: Ability to work a flexible schedule, including evenings or weekends if required.
- Professionalism: High school diploma or GED required; appearance and grooming must be professional at all times.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.