Job Description
Join our dynamic Baltimore team as a Receptionist and be the welcoming face of our thriving business! We're seeking a polished professional to manage front desk operations, deliver exceptional client experiences, and support office workflows in our downtown Baltimore headquarters. This role offers growth opportunities in a collaborative environment where your organizational skills and people-first attitude will make a tangible impact. If you thrive in fast-paced settings and value precision in administrative excellence, we encourage you to apply.
Responsibilities
- Manage front desk operations including call screening, visitor greeting, and mail distribution
- Coordinate meeting room scheduling and calendar management for 15+ executives
- Process incoming/outgoing packages and maintain supply inventory
- Support HR functions onboarding new hires with paperwork and IT setup
- Collaborate with administrative team on travel arrangements and expense reports
- Maintain digital filing systems and document confidentiality protocols
- Assist with special projects including event coordination and client reception support
Qualifications
- Minimum 2 years professional receptionist or front desk experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and scheduling software
- Exceptional written and verbal communication skills
- Ability to multitask in high-volume environments with composure
- Professional demeanor with strong customer service orientation
- Knowledge of office equipment (printers, scanners, phone systems)
- High school diploma or equivalent; associate's degree preferred