Job Description
Join our dynamic healthcare team as a Receptionist at Peak View Medical Group! We're seeking a polished professional to create exceptional first impressions while managing critical administrative functions. This role is perfect for a detail-oriented individual who thrives in fast-paced environments and values patient-centered care. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture in beautiful Colorado Springs.
Responsibilities
- Manage multi-line phone system with professional call handling and transfer protocols
- Schedule and coordinate patient appointments using EMR systems
- Greet visitors warmly and ensure seamless check-in/check-out processes
- Maintain accurate patient records and confidential information
- Process insurance verifications and collect payments
- Coordinate office supplies inventory and vendor communications
- Support administrative tasks including filing, scanning, and data entry
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 2+ years experience in receptionist or administrative role
- Proficiency with Microsoft Office Suite and EMR systems (Epic a plus)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology and HIPAA compliance
- Positive attitude with customer service mindset