Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Washington Heights Medical Center! We're seeking a compassionate professional to serve as the first point of contact for our patients and visitors. This role offers an ideal flexible schedule (20-25 hours/week) with rotating shifts, perfect for work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contribution directly impacts patient satisfaction.
Why Join Us? • Modern facility in thriving Washington, OH • Health/dental/vision benefits for part-time staff • Professional development opportunities • Employee wellness program • 401(k) with employer match
Responsibilities
- Warmly greet patients and visitors, creating positive first impressions
- Manage multi-line phone system with call routing and message handling
- Schedule/reschedule appointments using Epic EMR system
- Verify insurance information and collect co-pays efficiently
- Maintain organized reception area and manage office supplies
- Coordinate with clinical staff for smooth patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings/weekends on rotating schedule
- Basic medical terminology knowledge preferred