Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Memphis Healthcare Center! We're seeking a professional, detail-oriented individual to provide exceptional front-desk support during evening hours. Enjoy a flexible schedule while making a meaningful impact in our patients' experience. This role offers competitive compensation, growth opportunities, and a supportive work environment. If you thrive in fast-paced settings and excel at multitasking, apply today to become part of our award-winning healthcare family!
Responsibilities
- Manage front desk operations during night shifts, including patient check-in/out and appointment scheduling
- Answer multi-line phone calls with professionalism and route inquiries to appropriate departments
- Process patient registrations, insurance verification, and maintain accurate electronic records
- Coordinate with medical staff to ensure seamless patient flow and urgent response protocols
- Assist with administrative tasks including filing, data entry, and supply inventory management
- Maintain a clean, organized, and welcoming reception area at all times
- Handle confidential patient information with strict HIPAA compliance
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or customer service experience in healthcare setting
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office Suite and electronic health records (EHR) systems
- Ability to multitask effectively in high-pressure situations
- Strong organizational skills and attention to detail
- Flexibility to work nights and weekends as required
- Basic knowledge of medical terminology and insurance processes