Job Description
Join our dynamic team at Urban Wellness Center as a Flexible Schedule Receptionist! We're seeking a professional and friendly individual to manage our front desk operations with adaptable hours. This role is perfect for students, parents, or anyone seeking work-life balance without compromising career growth. Enjoy competitive compensation, a supportive environment, and the opportunity to make a meaningful impact in our community. Apply today to start your flexible career journey!
Responsibilities
- Manage incoming calls, emails, and visitor inquiries with exceptional professionalism
- Coordinate appointment scheduling and calendar management for multi-specialty practitioners
- Maintain organized patient records and confidential information using HIPAA-compliant systems
- Assist with administrative tasks including billing support and insurance verification
- Collaborate with clinical teams to ensure seamless patient flow and operational efficiency
- Represent the company brand through positive interactions and polished presentation
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare setting preferred
- Proficiency with scheduling software (e.g., Calendly, Zenefits) and Microsoft Office Suite
- Exceptional communication skills with multilingual abilities a plus
- Strong organizational skills with attention to detail and accuracy
- Ability to multitask effectively in a fast-paced environment
- Flexibility to work evenings/weekends based on operational needs
- Valid CPR certification or willingness to obtain upon hire