Job Description
We are seeking a friendly and professional Part-Time Receptionist to join the Apex Solutions Group team in Cleveland, Ohio. If you thrive in a fast-paced environment and excel at providing exceptional customer service, we want to meet you. This role offers a flexible schedule perfect for those balancing other commitments while looking for a rewarding part-time position.
In this position, you will be the first point of contact for our clients and visitors, representing the face of our company. You will ensure our front desk runs smoothly while contributing to a positive and organized workplace culture.
Responsibilities
- Greet and Welcome Guests: Provide a warm and professional welcome to all visitors, clients, and vendors, ensuring they feel valued immediately.
- Front Desk Management: Answer multi-line phone systems professionally, screen calls, and route messages to the appropriate staff members promptly.
- Mail and Package Handling: Sort, distribute, and log incoming mail and deliveries efficiently to keep the office organized.
- Administrative Support: Perform general clerical duties such as filing, data entry, and maintaining accurate attendance records for the office.
- Office Coordination: Assist in scheduling meeting rooms, managing office supplies inventory, and ensuring the reception area is tidy and welcoming.
- Customer Service: Address visitor inquiries with patience and professionalism, escalating complex issues to management when necessary.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience as a receptionist or in an administrative support role is preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Communication: Excellent verbal and written communication skills with a polished phone manner.
- Professionalism: Ability to maintain a professional appearance and demeanor at all times.
- Flexibility: Willingness to adapt to a part-time schedule and occasional evening or weekend shifts as needed.