Job Description
Welcome to Summit Health & Wellness, where we are committed to providing top-tier care and service to our community in Oakland.
We are currently seeking a detail-oriented and welcoming Part-Time Receptionist to join our front office team. This is an immediate opening for a dedicated professional who thrives in a fast-paced environment and enjoys being the first point of contact for our clients.
In this role, you will be the heartbeat of our operations, ensuring a smooth and welcoming experience for everyone who walks through our doors.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a warm demeanor, ensuring a professional and positive first impression.
- Communication Hub: Answer incoming calls professionally, route messages, and handle general inquiries with efficiency and courtesy.
- Schedule Coordination: Manage the appointment calendar, send reminders, and assist with scheduling appointments for patients and clients.
- Administrative Support: Handle incoming and outgoing mail, maintain filing systems, and prepare basic reports as needed.
- Customer Service: Assist patients/clients with check-in processes, verify insurance information, and direct them to the appropriate personnel.
Qualifications
- Experience: Previous experience in a receptionist or customer service role is preferred but not required for the right candidate.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Communication: Excellent verbal and written communication skills with a friendly and approachable tone.
- Professionalism: High level of professionalism and the ability to maintain strict confidentiality at all times.
- Availability: Must be available to work a set part-time schedule (approx. 20-25 hours per week).