Job Description
Join our dynamic team as a Part-Time Receptionist at Metropolitan Community Services! We're seeking a polished professional to serve as the first point of contact for our Baltimore-based clients. Enjoy a flexible schedule while supporting our mission to deliver exceptional community services. This role offers competitive pay and a supportive work environment perfect for work-life balance.
Responsibilities
- Manage incoming calls and direct inquiries to appropriate departments
- Greet visitors warmly and ensure exceptional customer experiences
- Maintain accurate appointment schedules and calendar management
- Handle incoming/outgoing mail and deliveries efficiently
- Perform light administrative tasks including data entry and filing
- Assist with event coordination and office supply inventory
- Uphold confidentiality and security protocols for sensitive information
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional demeanor with strong attention to detail
- Flexibility to work evenings/weekends as needed
- Local Baltimore residency strongly preferred