Job Description
Join our dynamic team as a Night Shift Receptionist at Memphis Medical Center. This critical role combines exceptional customer service with precise data entry responsibilities in a fast-paced healthcare environment. You'll be the first point of contact for patients and visitors during evening hours while maintaining accurate electronic records. We offer competitive pay, comprehensive benefits, and a supportive team culture.
Our ideal candidate thrives in overnight settings, demonstrates meticulous attention to detail, and possesses strong computer proficiency. This position requires reliability and the ability to maintain composure during high-pressure situations. If you're a night owl with administrative expertise, we encourage you to apply today.
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM)
- Accurately enter patient data into electronic health records system
- Answer multi-line phone system and route calls appropriately
- Check in/out patients using registration software
- Process insurance information and verify coverage
- Maintain secure filing systems and confidential records
- Coordinate with overnight clinical staff for patient needs
- Prepare daily reports and administrative documentation
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or data entry experience
- Proficient in Microsoft Office Suite and EHR systems
- Typing speed of 45+ WPM with 95% accuracy
- Strong attention to detail and organizational skills
- Ability to work independently during night hours
- Basic medical terminology knowledge preferred
- Professional communication and customer service skills