Job Description
Join our dynamic healthcare team as a Night Shift Receptionist! This pivotal role combines exceptional customer service with precise data management in a 24/7 care environment. You'll be the first point of contact for patients and staff during overnight hours, ensuring seamless operations while maintaining confidential records. Our ideal candidate thrives in fast-paced settings and values accuracy in every interaction. Enjoy competitive pay, comprehensive benefits, and a supportive work culture that prioritizes professional growth.
Responsibilities
- Manage front desk operations during overnight hours, greeting patients and visitors with professionalism
- Perform accurate data entry for patient records, insurance information, and scheduling updates
- Handle multi-line phone system, triaging calls and messages appropriately
- Coordinate with night shift medical staff to ensure efficient patient flow
- Maintain strict HIPAA compliance for all patient data
- Process admissions, discharges, and transfers using EMR systems
- Manage office inventory and supply ordering for night shift needs
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in receptionist or data entry role
- Proficiency in EMR systems (Epic, Cerner) and Microsoft Office Suite
- Exceptional typing speed (60+ WPM) with 99% accuracy
- Strong attention to detail with ability to multitask in high-pressure scenarios
- Previous healthcare or medical office experience highly desirable
- Flexibility to work 11 PM - 7 AM schedule with weekends