Job Description
Join our dynamic team as a Night Shift Receptionist at Metro Business Solutions! This pivotal role combines exceptional customer service with precise data management in a fast-paced corporate environment. You'll be the first point of contact for after-hours clients while maintaining accurate digital records. Perfect for detail-oriented professionals seeking non-traditional hours with competitive compensation and growth opportunities.
Responsibilities
- Manage multi-line phone system and digital communications during evening hours
- Accurately input, update, and maintain client data in CRM systems
- Process incoming/outgoing mail and overnight deliveries
- Coordinate security protocols for after-hours building access
- Prepare daily activity reports and operational summaries
- Assist with scheduling and calendar management for executive teams
- Maintain reception area appearance and supply inventory
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficient in data entry with 10,000+ keystrokes per minute
- Advanced knowledge of Microsoft Office Suite and CRM software
- Exceptional organizational skills with attention to detail
- Ability to work independently during overnight shifts
- High school diploma or equivalent required
- Professional communication skills via phone and email