Job Description
Join our dynamic team as a Night Shift Receptionist with strong Data Entry capabilities in Memphis, TN. This pivotal role combines front-desk excellence with precise administrative support, ensuring seamless operations during overnight hours. We offer competitive compensation, comprehensive benefits, and a supportive environment for professional growth.
Responsibilities
- Manage front desk operations during night shifts, including visitor greeting, call routing, and mail processing
- Perform accurate data entry into CRM and ERP systems with 99%+ precision
- Coordinate with security teams and overnight personnel for facility access and emergencies
- Process transactions and maintain confidential records using HIPAA-compliant protocols
- Generate daily activity reports and operational summaries for management review
- Support inventory management through systematic stock tracking and replenishment requests
- Handle multi-channel communications (phone, email, chat) with prompt response times
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proven data entry skills with 10,000+ keystrokes per minute accuracy
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Ability to work independently during overnight hours (10 PM - 6 AM)
- Strong organizational skills with attention to detail
- Professional communication and conflict resolution abilities
- Basic knowledge of HIPAA compliance standards
- High school diploma or equivalent required