Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with specialized data entry responsibilities. This pivotal role combines exceptional patient-facing communication with precise administrative tasks, ensuring seamless operations during evening hours. Memphis Healthcare Solutions offers a supportive environment with competitive benefits and growth opportunities for dedicated professionals.
Responsibilities
- Manage multi-line phone system with exceptional call routing and message handling
- Accurately enter patient data into electronic health records (EHR) systems
- Coordinate patient check-in/check-out processes with meticulous attention to detail
- Handle confidential information while maintaining HIPAA compliance standards
- Assist with appointment scheduling and calendar management
- Perform data validation and quality control procedures
- Support office operations including inventory management and document processing
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proven data entry skills with 10,000+ keystrokes per minute accuracy
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with EHR systems (Epic or Cerner preferred)
- Strong organizational skills with ability to multitask in fast-paced environment
- Exceptional communication and interpersonal abilities
- Ability to work independently during overnight hours (6 PM - 6 AM)
- High school diploma or equivalent required