Job Description
Join our dynamic team as a Night Shift Receptionist and become the cornerstone of our 24/7 operations. This role blends exceptional customer service with precise data management in a fast-paced environment. You'll be the first point of contact for late-night clients and visitors while maintaining critical digital records with accuracy. If you thrive in nocturnal settings and possess meticulous data entry abilities, this position offers growth opportunities and competitive benefits.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Accurately input and update client data into CRM systems
- Screen and route incoming calls/messages with professionalism
- Coordinate with security and maintenance teams for facility access
- Process visitor badges and maintain access logs
- Generate nightly activity reports for management review
- Assist with basic administrative tasks as needed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proven data entry skills (10,000+ keystrokes/hour)
- Proficiency in Microsoft Office Suite and CRM software
- Ability to work independently during overnight shifts
- Strong attention to detail and error-free record-keeping
- Excellent communication and multitasking abilities
- High school diploma or equivalent required