Job Description
Join our dynamic team as a Night Shift Receptionist and become the cornerstone of our 24/7 operations! This pivotal role combines exceptional customer service with precise data management in a fast-paced environment. You'll be the first point of contact for clients after hours while maintaining critical digital records with unmatched accuracy. We offer comprehensive training, competitive benefits, and a supportive culture that values your professional growth.
Why You'll Love Working Here:
- Competitive night shift differential pay
- Modern ergonomic workspace
- Health, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement program
Responsibilities
- Manage multi-line phone system and triage after-hours communications
- Perform accurate data entry into CRM and proprietary databases
- Process and document incoming/outgoing correspondence and packages
- Maintain visitor log and security protocols for after-hours access
- Coordinate with on-call staff for urgent operational needs
- Generate daily activity reports using Excel and company software
- Ensure lobby and reception areas remain secure and presentable
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proven data entry proficiency with 10,000+ keystrokes/hour
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional verbal communication and active listening skills
- Ability to work independently during off-peak hours
- High school diploma or equivalent required
- Flexibility to work weekends and holidays as needed
- Basic knowledge of office equipment (copier, scanner, phone system)