Job Description
Join our dynamic team as a Night Shift Receptionist at MetroLink Solutions, where your administrative precision and customer service excellence will drive our 24/7 operations. This pivotal role combines front-desk leadership with critical data entry responsibilities in our fast-paced Columbus hub. Enjoy competitive compensation, comprehensive benefits, and a supportive environment designed for professional growth. Ideal candidates thrive in overnight settings and possess meticulous attention to detail. Elevate your career with us!
Responsibilities
- Manage front-desk operations during overnight hours with professionalism and efficiency
- Accurately input, update, and maintain confidential data in company systems
- Screen and direct calls, messages, and visitors to appropriate departments
- Coordinate office logistics including mail processing, supply inventory, and scheduling
- Generate daily reports using Microsoft Office Suite and proprietary software
- Uphold strict compliance with HIPAA and data security protocols
- Collaborate with cross-functional teams to ensure seamless 24/7 service delivery
Qualifications
- Minimum 2 years receptionist or administrative experience
- Advanced proficiency in data entry (10,000+ keystrokes/hour with 99% accuracy)
- Expert knowledge of Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional communication and conflict resolution skills
- Ability to work independently during overnight shifts (10 PM - 6 AM)
- Strong organizational skills with attention to detail
- Previous experience with EMR/EHR systems preferred
- High school diploma or equivalent required