Job Description
Join our award-winning team as a Night Shift Receptionist where precision meets hospitality. This pivotal role combines exceptional customer service with critical data management responsibilities in our Philadelphia headquarters. You'll be the first point of contact for overnight operations while maintaining accurate digital records. We're seeking a detail-oriented professional who thrives in a fast-paced evening environment and values accuracy in every keystroke. Enjoy competitive pay, comprehensive benefits, and a supportive team culture.
Responsibilities
- Manage front desk operations during evening hours (11 PM - 7 AM)
- Accurately input and update client data into CRM systems
- Handle high-volume call routing and message management
- Process incoming/outgoing mail and deliveries
- Maintain security protocols for after-hours access
- Generate daily reports using Microsoft Office Suite
- Coordinate with overnight staff for seamless operations
Qualifications
- Minimum 1 year receptionist experience
- Proficient in data entry (60+ WPM)
- Advanced knowledge of Microsoft Office Suite
- Exceptional written and verbal communication
- Ability to multitask in high-pressure environments
- Experience with CRM software (Salesforce preferred)
- High school diploma or equivalent required
- Flexible availability for overnight shifts