Job Description
Join our dynamic team as a Night Shift Receptionist at MetroCorp Solutions! This pivotal role combines exceptional customer service with precise data entry responsibilities in our fast-paced New York headquarters. You'll be the first point of contact for after-hours clients while maintaining critical digital records. Perfect for detail-oriented professionals seeking flexible schedules in the heart of NYC.
Responsibilities
- Manage incoming calls and communications during night shift hours (11 PM - 7 AM)
- Accurately enter and update client data into CRM systems
- Coordinate with international teams across time zones
- Maintain security protocols for sensitive information
- Prepare daily shift reports and operational summaries
- Handle client inquiries with professionalism and discretion
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficient in Microsoft Office Suite (Excel essential)
- Minimum 50 WPM typing speed with 98% accuracy
- Strong attention to detail and error-spotting abilities
- Ability to work independently during night shifts
- Experience with data entry systems (SAP or Salesforce preferred)