Job Description
Join our dynamic team as a Night Shift Receptionist at Metro Solutions Group! We're seeking a detail-oriented professional to serve as the first point of contact for our clients while managing critical data operations. This unique night shift role combines exceptional customer service with precise data entry responsibilities, perfect for those who thrive in after-hours environments. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture. If you're a night owl with administrative prowess, apply today!
Responsibilities
- Manage multi-line phone system with professional call handling and message routing
- Perform accurate data entry for client records, inventory updates, and transaction logs
- Greet and assist visitors with check-in procedures and facility orientation
- Maintain organized filing systems (physical/digital) with strict confidentiality protocols
- Coordinate office operations including supply inventory and equipment maintenance
- Generate daily reports using Microsoft Office Suite with zero-error tolerance
- Collaborate with overnight security team for facility access and emergency protocols
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficient in data entry with 10,000+ keystrokes per hour and 99% accuracy
- Advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional verbal/written communication skills with professional demeanor
- Ability to work independently during night shift with minimal supervision
- High school diploma or equivalent; associate's degree preferred
- Basic understanding of HIPAA compliance for data handling
- Reliable transportation for overnight shift (3 PM - 11 PM)