Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Philadelphia! We're seeking a detail-oriented professional to manage front desk operations during evening hours. This role combines exceptional customer service with critical administrative support, ensuring seamless patient experiences while maintaining accurate data records. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in one of America's most vibrant cities.
Responsibilities
- Manage multi-line phone systems and direct calls to appropriate departments
- Perform accurate data entry for patient records and administrative documents
- Greet and assist patients, visitors, and staff with professionalism
- Process registrations, insurance forms, and confidential paperwork
- Coordinate scheduling and communication between departments
- Maintain organized filing systems and digital records
- Handle basic office equipment troubleshooting and supply management
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or administrative experience
- Proficient in data entry with 45+ WPM accuracy
- Strong knowledge of Microsoft Office Suite
- Exceptional communication and multitasking abilities
- Experience with EMR/EHR systems preferred
- Ability to work independently during night shift hours
- Basic understanding of HIPAA compliance standards