Job Description
Join our dynamic team as a Night Shift Receptionist and become the first point of contact for our 24/7 healthcare facility. This premium opportunity offers competitive pay, comprehensive benefits, and career advancement in a supportive environment. Enjoy the flexibility of overnight hours while maintaining work-life balance in Louisville's thriving healthcare sector.
Responsibilities
- Manage multi-line phone systems and direct calls to appropriate departments
- Greet and register patients with exceptional customer service during overnight hours
- Maintain accurate patient records using Electronic Health Records (EHR) systems
- Coordinate scheduling for appointments and medical procedures
- Handle confidential information with HIPAA compliance standards
- Assist with administrative tasks including filing and data entry
- Respond to emergency protocols during overnight shifts
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and interpersonal skills
- Ability to work independently during overnight hours
- Basic medical terminology knowledge
- Strong problem-solving and multitasking abilities
- Valid Kentucky driver's license (if required for errands)