Job Description
Join our award-winning team as a Night Shift Receptionist in Wichita! We're seeking a polished professional to manage our front desk operations during evening hours. This immediate opening offers competitive pay, comprehensive benefits, and career growth opportunities in a thriving hospitality environment. If you excel in customer service and thrive in dynamic settings, apply now to start your journey with us!
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Handle multi-line phone systems with exceptional professionalism
- Process reservations and maintain accurate guest records
- Coordinate with security and maintenance teams during overnight hours
- Perform light administrative tasks including filing and data entry
- Uphold strict confidentiality and security protocols
- Assist with emergency response procedures as needed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and reservation systems
- Exceptional verbal communication and conflict resolution skills
- Ability to work independently during overnight shifts
- High school diploma or equivalent required
- Flexibility to work weekends and holidays
- Basic knowledge of local attractions and services
- Valid Kansas driver's license preferred