Job Description
Join our dynamic team as a Night Shift Receptionist at Nashville Premier Hospitality Group! This immediate full-time position offers competitive compensation and the opportunity to be the first point of contact for our valued guests during evening hours. We're seeking a professional, detail-oriented individual to manage front desk operations, ensure exceptional customer service, and maintain a secure environment. Enjoy a collaborative atmosphere with growth opportunities in Nashville's vibrant hospitality sector. Immediate start available!
Responsibilities
- Manage front desk operations during evening hours (11 PM - 7 AM)
- Greet and assist guests with check-in/check-out procedures
- Handle incoming calls, emails, and administrative tasks
- Monitor security systems and access control protocols
- Coordinate with night staff for seamless operations
- Maintain accurate guest records and reservation systems
- Address guest inquiries and resolve issues promptly
Qualifications
- Previous receptionist or front desk experience preferred
- Exceptional communication and interpersonal skills
- Ability to work independently with minimal supervision
- Proficiency in reservation systems (e.g., Opera, Fidelio)
- Strong attention to detail and organizational abilities
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Flexibility to work weekends and holidays