Job Description
Join our award-winning team as a Night Shift Receptionist in the heart of San Jose! We're seeking a polished professional to manage our front desk operations during evening hours with flexible scheduling options. Enjoy competitive compensation, free parking, and a supportive environment while showcasing your exceptional customer service skills. Perfect for students, night owls, or those seeking work-life balance. Apply today to become the first point of contact for our esteemed guests!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries during evening shifts
- Handle multi-line phone systems with professionalism and efficiency
- Coordinate with security and maintenance teams for facility management
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional guest experiences
- Assist with administrative tasks and document management
- Respond to emergency situations following company protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficiency with Microsoft Office Suite and reservation systems
- Excellent communication and problem-solving abilities
- Ability to work independently with minimal supervision
- Flexibility to cover varying evening shifts (10 PM - 6 AM)
- Valid California driver's license preferred
- Basic knowledge of San Jose area attractions and services