Job Description
Join our award-winning team as a Night Shift Receptionist and become the welcoming face of Memphis Hospitality Group! We're seeking a dynamic professional to manage our front desk operations during evening hours. This is your opportunity to shine in a fast-paced environment while delivering exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and immediate start date. Apply today and start your rewarding career in the heart of Memphis!
Responsibilities
- Manage front desk operations during night shift (10 PM - 6 AM)
- Handle guest check-ins/checkouts and reservation management
- Answer multi-line phone system with professionalism
- Coordinate with security and maintenance teams
- Maintain accurate guest records and billing information
- Respond to emergency situations calmly and effectively
- Prepare nightly reports and manage office supplies
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Amadeus)
- Ability to work independently during night hours
- Strong problem-solving and conflict resolution abilities
- Valid driver's license and reliable transportation
- Flexibility to work weekends and holidays